One flat monthly rate that covers the things every fueling site runs into — and pays you back on the first call. Three plans from $249 a month. Rate locks at signup.
Card reader lockups, comms errors, error-code clears, ATG alarms, paper jams, systems that won’t come back after a power blip. Most of it never needed a truck. Members call, we fix it on the phone, nobody gets billed.
Every call, all year. Travel is the quietest line on a service invoice and it costs the same whether the fix takes four minutes or four hours. Members don’t pay the first hour — then the member discount applies to the rest.
Travel, labor and parts — the whole invoice, not just the labor line. Applied automatically at billing, nothing to claim. 15% on Essential and Plus, 20% on Premium.
A clogged dispenser filter never fails — it just turns a three-minute fill into six and backs up your peak hour. We replace your dispenser filters annually, on schedule, at no charge.
A UPS battery past its date takes the whole site cash-only on the first power blip. We replace two a year, included, and we track the dates so you never think about it.
First position in the queue. 48-hour response on standard calls, 4 to 6 hours on emergencies, across California, Arizona and Nevada.
A technician on your site hunting for what’s about to fail — filters restricting flow, hoses and breakaways wearing out, card reader and printer components at end of life, corroded connections, ATG sensors drifting, firmware behind. Found in March, not at 4:40pm on a Friday in July.
POS upgrades (Verifone, Passport, Comdata), dispenser retrofits (Gilbarco, Wayne), Veeder-Root ATG install and programming, sensors and compliance, back-office and S2K integration. Your rate instead of retail.
*“Up to 45% less unplanned downtime” reflects U.S. Department of Energy findings (35–45%) and industry maintenance studies (−44% average) on the shift from reactive to planned/preventive maintenance. Individual results vary by site, equipment age and usage.
Every other service company makes money when the truck rolls. This program is built the other way around — we’d rather fix it on the phone and keep you for ten years.
Essential covers your POS. Plus covers your dispensers. Premium covers both, includes both parts programs, and bumps the discount to 20%. Every plan gets phone support, the free travel hour, priority dispatch, the annual inspection and project pricing.
| Compare | Essential $249/mo | Plus $299/mo | Premium $349/mo |
|---|---|---|---|
| Covers | POS | Dispensers | POS + Dispensers |
| Free phone support | |||
| First hour of travel free, every call | |||
| Discount on travel, labor and parts | 15% | 15% | 20% |
| Priority dispatch (48hr / 4–6hr emergency) | |||
| Annual inspection | |||
| Member pricing on upgrades & installs | |||
| Backup batteries — 2 per year ($240) | |||
| Dispenser filters — every 12 months ($500) | |||
| Included parts value per year | $240 | $500 | $740 |
| Rate locks at signup |
Set the sliders to last year’s invoices. The math is on the card — nothing hidden.
Defaults are typical industry figures — set them to your own invoices. Discounts apply to travel, labor and parts on every call; included parts are the plan’s scheduled batteries and filters.
The card reader on Pump 3 locks up.
You call it in. You wait. A technician drives out. He reboots it. You get an invoice for the truck, the first hour and the travel — for a fix that took four minutes.
You call. We walk you through it on the phone. Pump 3 is live again before that truck could have left the yard. Cost: nothing.
It is always Friday, 4:40pm.
Equipment doesn’t have a sense of timing. It fails under load, and load is Friday afternoon — which also happens to be the most expensive possible moment to need somebody with a van.
A few hours on your site in March. Filters restricting flow, hoses and breakaways wearing toward failure, card reader and printer components at end of life, corroded connections, ATG sensors not reporting straight, firmware a version behind. Found before it fails.
And nobody calls it in.
A dispenser filter doesn’t fail. It just restricts, a little more each month, until a three-minute fill takes six. Your peak hour backs up. Drivers who see a queue keep driving. The ones who wait sit in a car instead of standing in your store.
Dispenser filters replaced annually at no charge. A $500 value, done on schedule, before flow rate starts costing you anything. Filters are cheap. Six-minute fills are not.
The bigger money was never in the breakdowns — it’s in the projects already on the books. Members get discounted pricing on upgrades, retrofits, ATG installs, compliance work and integrations. Same certified crew that services your site, your rate instead of retail. GTI is a Gilbarco Authorized Service Contractor; our technicians are certified on Gilbarco, Wayne and Verifone.
Your gallons, your margin, your store. Move the sliders and watch what a faster response is actually worth.
Estimate. Counts lost fuel margin plus 40% of lost inside-store margin (DOE: 35–45% of fuel customers shop inside), scaled by the share of dispensers down. Ignores lines, reputation and the customers who don’t come back.
Card reader lockups, communication errors, error-code clears, ATG alarms, paper jams, systems that won’t come back after a power blip. A lot of what goes wrong doesn’t need somebody standing in front of it — it needs somebody who has seen it two hundred times. No call-out fee, no limit, every plan.
Gas doesn’t pump itself. But it shouldn’t cost a different number every month either. Rate locks at signup.