Legal

SMS Opt-In Process

Last updated: September 22, 2026

Job Status Notifications · Last Updated: September 22, 2026

This page documents how Genesys Technologies Inc., dba GTI Petro, collects consent for its Job Status Notifications text-message program, for verification by carriers and The Campaign Registry.

What the program sends

Transactional notifications only, to existing customers with an open service call: appointment confirmation, technician en-route / estimated arrival, and job completion. Typically 2–5 messages per service call. No promotional content is sent under this program.

How customers opt in

1. Verbal consent when booking by phone (1-888-450-0484)

Before any message is sent, the GTI Petro dispatcher reads the following:

"Would you like to receive text message updates from GTI Petro about this job, including technician arrival time and when the job is complete? Message frequency varies, message and data rates may apply, and you can reply STOP at any time to cancel. Consent is not a condition of service. Can I confirm the mobile number you'd like these sent to?"

The customer's Yes/No response, the mobile number confirmed, the date/time, and the dispatcher's name are recorded on the job record in our field service management system. Customers who decline are not messaged.

Screenshot to be added
SimPRO job record showing SMS consent field, mobile number, and timestamp (customer details redacted)

2. Written consent when booking by email (info@gtipetro.com)

The customer is asked to confirm in writing that they want SMS job updates and to specify the mobile number. The confirming email is attached to the job record.

Screenshot to be added
Sample customer email confirming SMS opt-in (customer details redacted)

3. Website form (www.gtipetro.com/contact/request-service)

Customers requesting service online may check an unchecked-by-default SMS opt-in box. The consent language displayed is:

"By checking this box, you agree to receive text messages from Genesys Technologies Inc. (GTI Petro) at the phone number provided above. You may reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Message frequency varies."

The checked or unchecked state is captured with the form submission and stored with a timestamp, the mobile number provided, and the version of the consent text displayed.

Request service form showing SMS opt-in checkbox
Request service form showing SMS opt-in checkbox

Confirmation message

On opt-in, the customer receives:

"GTI Petro: You're opted in to job status texts for your service call. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Opting out

Reply STOP to any message, call 1-888-450-0484, or email info@gtipetro.com. See the full SMS Terms & Conditions and Privacy Policy.


GTI Petro — Genesys Technologies Inc.
5352 N. Irwindale Ave., Suite C, Irwindale, CA 91706
3159 W. Buckeye Rd., Phoenix, AZ 85009
Toll-free: 1-888-450-0484 | Text: 1-424-433-5236
info@gtipetro.com | www.gtipetro.com